Provo Auto Repair

updated hours:
Mon - Fri: 8:00 AM - 6:00 PM
5

Extremely impressed with their service. I had a check engine light issue, and they fixed it in a timely manner. They were gracious enough to reduce the charge, given that the issue wasn't a major one. I highly recommend this place. This will now be my auto shop.

5

Best auto shop I have ever used. They took such good care of my daughter's car that I now save my routine maintenance on my own car in California for trips out to see her in Provo. I can't say how pleased I am with their service and results. They don't try to up-sell me on things I don't need but take care of what is needed to keep me and my daughter's car reliably on the road. I have had them do timing belts, all required routine service like flush, oil, etc. They have also handled some difficult suspension issues on my Maxima. They have done great with my Honda and Corolla. Their pricing has been very fair and reasonable but best of all it is done right. I highly recommend them to all my friends and family.

5

They have really helped me!!!!!!! Plain and simple!!!!

5

I picked up a piece of debris in one of my tires causing a flat. Honest-1 Auto Care was able to quickly patch the tire when another place already told me it was impossible. They did a great job and were very professional. To those more interested the other place I went to didn't want to take the time to pull out the debris to see the actual size of the puncture. Honest-1 Auto Care was perfectly okay checking that even though I probably wouldn't have bought anything from them if it was unable to be repaired.

5

This review is long overdue! The service was very professional, quick, fair, no unexpected charges, quality work done by good people. Bob and his team have gone above and beyond for my car time and time again. As a college student, much like many others in the area, my car was far less than stellar. Being a single girl with no family near, one of mine (and my fathers) biggest anxieties while I was away was car problems. With Honest-1, I never had to stress or worry. They take the time to explain all the issues. They even took the time to discuses problems over the phone with my dad prior to doing any of the work. I trust them completely and have had such positive experiences and results from them. Thank you Honest-1!!

5

Great service! They never pressure me to do any work that is unnecessary and are upfront with everything! Not to mention the shuttle service they provide so I'm not stranded there forever.

5

Always great. I have been going there for six years.

5

When I find a mechanic I trust, I'm a customer for life. Trevor can count on seeing me and my cars for a very long time.

5

I went in for my safety inspection and unfortunately failed because my tires were too worn. After closer inspection, more problems appeared. It took three trips to the mechanic to get everything fixed, but the mechanics were great every step of the way. They took time to explain in detail (with diagrams and car parts they had handy) exactly what was wrong with my car and what they would need to do to fix it. I was never pressured to get further repairs. After they explained what was going on to me, they would always give me a quote, and let me know that they'd be happy to take care of it, but they put zero pressure on me to schedule with them. I walked out the door the first time to go and do more research at home and they didn't bat an eyelid or try to twist my arm to schedule like some places do. They made the repairs quickly and my car has been driving SO much better since they did. I was also super grateful for their free shuttle service. After I dropped off my car, they gave me a lift to where I needed to go, and then came back for me when my car was ready. This made it easy for me to schedule repairs during my work day with minimal inconvenience to my work. I had a great experience and would definitely recommend to other customers.

5

The staff here is very friendly and they do a great job. They provide timely service and give valuable feedback about your vehicles condition and needs. If you need them to give you a ride while your vehicle is being worked on, no problem. They dropped my wife off at school and then took me to work. They also offered to come pick me back up from work. Lastly, they charge fair prices and give you good value.

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