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Provo Auto Repair

updated hours:
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 9:00 AM - 3:00 PM
5

I had a very good experience with Honest Auto. A friend of mine recommended them to me, and I decided to take their advice. I am glad that I did. I have been to Campus Tire Pros in Provo and was not impressed, and I have been to Clegg, and they were eh. This past week made me an Honest Auto Customer for life! Let me tell you why: I took my Jeep in for necessary repairs. My brakes were making noises and I knew I was very overdue for an oil change. When I arrived, I spoke with Bob, the owner, about needing to have all four of my brakes and rotors replaced. He said I'll check them out, and call you with what I think needs to be done. He was super friendly so I laughed and said I knew how bad they were, and to just change all four. About an hour later Bob calls me and says that they have looked at my breaks and he felt only the back needed replaced. He broke down all the costs for me before he did anything. He said "it will be $XX for the back brakes for parts and labor. We can do your front brakes, but honestly you have another year on them that would save you $XX today." He then broke down a couple options in between a full brake replacement and gave me their prices. Totally transparent the whole time. When I went back to pick my Jeep up, the price was exactly what he said it would be, and instead of pushing me with all the other things wrong with my vehicle, he told me a couple things that could be a problem in the future, and provided quotes on what they would be if I did need to have them done later. Needless to say in a year when my front brakes need replaced, I will be going back to Honest Auto. One last note to the people who have made it this far. I told Bob I was going to write this review because I was so happy with the service. When have you ever left a car repair shop feeling like that before?? Yeah I hadn't either.

5

Complementary shuttle and great service for a low price.

5

Looking for a place to fix the ac in my car and I saw Honest 1 Auto Care had a lot of good reviews. Even though it was a 30 min drive away from my home I decided to take my car in based on the online feedback. They were really nice, professional, and fast. Unfortunately I had to replace my ac compressor and condenser, but when they gave me the quote I called my brother in law (a car mechanic) in St. George to see if the price was fair and he said it was a very fair price for the parts and labor. So now my car has ac again, I’m happy, and I feel like I was treated honestly and fairly. I would recommend them to my friends and family.

5

Oil change service was quick! They didn't try pushing a million other services like a lot of other places do. Am definitely returning and would recommend to anyone!

4

I had a simple oil change done, but afterwards when I was driving around the splash shield came off. I contacted honest 1 and they fixed it for me for free. I was a little frustrated that they hadn't put the splash shield on right int he first place, but I'm happy they fixed it for free.

5

Also really appreciated the way you had the table set up for us to sign and to have Sanitizer.

5

The name of this business is true! Honest, professional service. We never have to worry when we have our car serviced at Honest 1! Great friendly staff and service.

5

I was referred to honest 1 Auto, and they have always been fair, great to work with, true to their name, honest about what needs to be done and what doesn't.

1

They did not help with the problem my car had, they just charged for something that i did not ask them to check, which i doubt it because i had taken it to a mechanic before then. they flush the brake system and then they told me i needed a new break master cylinder without even checking that in the first place. They have terrible service. it was my first time there i am never coming back. PS they never found the problem that i took the car for and the car is still making the same noise. This place is ridiculous.

1

In the past whenever I've gone I'm always told of one thing that absolutely has to be fixed immediately, one that should be fixed soon, and another thing that should be fixed but isn't urgent. It seems like their typical sales pitch. After I spent $500 a few years ago to fix a coolant leak that they were neither able to repair nor warrantee, I found a better and more honest mechanic. It wasn't hard

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