Great techs but the old pushy salesman at the front desk pressuring my wife into getting a diagnostic test where they charge you $140 for a minimum hour when they only take 15 minutes to confirm what auto zone told you doesn’t seem very honest. There are so many places that don’t charge for a diagnostic test when you use their services and Honest1 would be more honest if they did it in 15min or 30min increments instead of an hour minimum. Edit: My wife is not pleased that her AC suddenly stopped working after your diagnostic scam on the engine.
Kolt, Thank you for taking he time to leave a review. All reviews help us understand our customers and potentially, what we need to improve on when considering changes with our business. We especially appreciate your wife, she was a wonderful customer to work with throughout the repair process. We also appreciate that you followed her advice for you to come and apologize to our front counter staff, after your initial misunderstanding of the situation. We look forward to welcoming your wife back at anytime for all of her automotive repair needs. Again, thank you for your review.
- Honest-1 Auto Care Provo