Provo Auto Repair

updated hours:
Mon - Fri: 8:00 AM - 6:00 PM
5

5

They kept it real with me. Bob was super kind and was upfront with me about what would be in my best interest. I could tell he was genuinely a good guy. This is going to be go to place for now on!!

5

They were busy but did a good job now they could fit my car in.

5

Always do a great job. They have done everything from changing an axle seal to replacing door hinges.

5

Very great service and efficient with the greatest of customer service. Price was very reasonable and I couldn't have asked for a better experience. Thank you

5

Great Service and helpful staff, I feel comfortable recommending this shop to others. Thank You Honest1 Auto Care

5

4

1

The shop was very accommodating with me warranting a part with O’ rileys since I had a lifetime warranty on the pump that failed. When I picked it up hours later than quoted to be completed I heard a new noise. I brought it back in right away to have them listen, during the test drive the technician heard the noise but stated he was unable to hear it during his previous test drive. He stated it sounded like the transmission or the axle. Upon pulling it in the shop he came back stating it was the serpentine belt, pulley/ tensioner, and motor mounts. After arriving back in my home town a few hours away I took it to 2 different shops which determined it was my motor mounts on the same side which I had work done which was most likely due to Honest One replacing the power steering pump which I had them do. The belt and tension/pulleys had nothing wrong with them. If the mount had been previously damaged as badly as they were Honest One would’ve noticed them. After speaking to Honest One again they are stating it was there to begin with but they weren’t going to let me know there was a further issue with my car as “I didn’t pay for that service”. Had I not recognized the issue and brought to an “honest” mechanic I would have been replacing my transmission as the added pressure on the motor. I would’ve spent another $1,000 to have all the things fixed that weren’t even the issue.

5

My wife and I took a car we were thinking on buying for a check. They were super helpful and honest with the car check. We ended up buying the car thanks to their review.

Honest-1 Auto Care Provo is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Provo (801) 373-1270 if you have any issues in accessing any area of our website.