I feel like they do a good job working on my car and they don't sell me things I don't need. However, they don't always admit when they made a mistake on my car and they charge me for it. They worked on the ac on my car and afterwards the passenger temperature was messed up. They charged me $80 just to look at the ac that was working great before they worked on it and then told me they couldn't find the issue :(
Ben, Thank you for the review! We're sorry this was a less than perfect visit. With today's cars Testing and Diagnosing a problem can take a lot of time out of a mechanic's day. Which is why shops have to charge for Diagnosing a problem. If you feel that this was a mistake, please call the shop and speak to Bob, or Kris we are happy to explain everything that was tested and if you still feel the charge was unreasonable we can talk about discounting the fee and giving you a refund. Please stop by or call. Thank you again for taking the time to give us feedback.
- Honest-1 Auto Care Provo