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Provo Auto Repair

updated hours:
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 9:00 AM - 3:00 PM
5

Great service! Fit me in even on Thanksgiving weekend with the storm and everyone was busy. So thankful and will be a customer again!

5

Great experience! Very nice people and professional work. When I had to take my car in for a blinking check engine light and some shaking, they said they had openings that Friday but I could bring it in earlier if I wanted and they would work on it as soon as they could. I brought it in on Wednesday and they had all the work finished by Thursday afternoon. Very pleased with the fast service! Would definitely recommend.

5

I love this place! I’ve been going here for a few years now. The people are super nice & are willing to even show you what is wrong & where it is on your car! Super great company.

5

Always friendly and always willing to explain each step of their process. I am glad I have a great place to take my vehicles.

5

This the only place in town where they actually try to save you money and you don't feel like you're being ripped off. They explain issues thoroughly and are extremely friendly

5

Honest 1 is staffed by lovely people and always delivers top notch service. They are easy to work with, have fair prices, and always go the extra mile. On top of my regular service, I love that they let me know any potential problems my car might be having and leave me with a quote. This is honestly my favorite mechanic shop in America.

5

Bob at Honest-1 Auto Care always does a fabulous job of providing quality repairs and not trying to upsell me or have me buy service's I don't need. He was able to rearrange his schedule so that I could get my daughter's car fixed so that she could drive it back to college on Monday. I highly recommend Honest-1 Auto Care.

5

I have never been to an auto shop that has made me feel so comfortable and taken care of. The front desk service was one of a kind and the mechanics were extremely skilled!

5

Always friendly and never try and sell you on unnecessary repairs.

3

I feel like they do a good job working on my car and they don't sell me things I don't need. However, they don't always admit when they made a mistake on my car and they charge me for it. They worked on the ac on my car and afterwards the passenger temperature was messed up. They charged me $80 just to look at the ac that was working great before they worked on it and then told me they couldn't find the issue :(

Ben, Thank you for the review! We're sorry this was a less than perfect visit. With today's cars Testing and Diagnosing a problem can take a lot of time out of a mechanic's day. Which is why shops have to charge for Diagnosing a problem. If you feel that this was a mistake, please call the shop and speak to Bob, or Kris we are happy to explain everything that was tested and if you still feel the charge was unreasonable we can talk about discounting the fee and giving you a refund. Please stop by or call. Thank you again for taking the time to give us feedback.

- Honest-1 Auto Care Provo
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