My interaction with H1 started over the phone. Bob, the gentleman who answered my call was able to give me a rough quote for a 120,000 mile inspection and service. He was very knowledgeable in the service processes and costs. During my inspections and repairs they kept me in the loop as things developed. They also worked some things that I had known issues on my 4Runner. One of which was a collision sensor that had been giving me some issues. They quoted me ~200$ for parts and labor, with my approval, they started in on it. After diving into it further it was later identified that the wiring harness was faulty and that it was an easy fix. Even though they had the parts and my expectation to change the part they didn't, instead they fixed the wiring and knocked the cost of the repair off my total bill. Because of their honesty on the condition of my parts even though it would mean losing a few hundred on my bill, they chose my best interests. Because of this and the quality of service for all my future minor/major repairs and services I'll be coming back to Honest 1.